Raffles Istanbul
客人怎麼說
Professional staff, Location, free late checkout, fast service, nice balcony
Ali
2023年1月
Location is fantastic. The property itself very high class
Faruk
2022年12月
Service - Butler service at this hotel was incredible it was nice having a Whatsapp number to message with any questions you had and they were pretty responsive with their responses. - They also had turndown service which was pretty cool. - I had just proposed to my then girlfriend and I told them and they helped with some complimentary desserts on arrival as well as decorations for the rooms, they definitely went above and beyond. - They also allowed for a super late checkout at 4pm which was great as meant we weren't rushed - The staff were very friendly all over in general and there were many complimentary services we got Rooms - We were in a Junior Suite which was incredibly spacious. The towels, pyjamas, robes, slippers were all of incredible quality. The balcony was very spacious as well and had great views of the city. The bed was very comfy as well. Particularly loved how high tech the rooms from ordering food to controlling, curtains, temperature, lights, etcs Restaurants - Not sure if the restaurants were part of the hotel but they are in the same complex. The food there was really nice in both Iskoyo and Sakhalin
Baba
2024年10月
A lovely hotel with great staff, all started before the arrival when they offered me an upgrade for a suite (of course with extra amount) but it was good choice. Among arrival I felt welcomed all the way and they are available for your service (bill captain, reception, butler and all staff) with a smile and I felt at home and the suite was clean will furnished, food was perfect and the location as part of a shopping mall with multiple restaurants and coffee shops you don't need to go outside literally. This is not the first time I stayed their and every time it was great choice, thanks.
Bassam
2023年11月
I liked the staff the most - they are always taking care of the guests with a smile and always try to find the best solution to the problems. I liked their positive and can-do attitude. The location of the hotel was very central and the room was spacious and had a nice view seeing Bosphorus. The breakfast was also quite satisfactory.
Burcu
2024年1月
I stayed two times 4 nights then checked out but I came back again to stay for 3 nights because I missed this hotel . Everything from A to Z was perfect Very helpful and welcoming concierge and receptions staff . My specail thanks to a gentleman in the breakfast restaurant who served us 4 days with smile. Sorry can’t remember his name. Very sincere . He represents a perfect image of this beautiful hotel. Thanks to all specially the girl at reception in my second visit. 🙏
Abdulla
2024年2月
Upscale location with service to match. The hotel lives up to the vibe. The room is the biggest we have stayed in Istanbul. The balcony size can accommodate 5 people in one go. The services is top-notch. The staff working there they have been carefully chosen. Well-done management running the hotel. Tayfun and Burak from the reception were very professional and friendly-thank you for taken care.
Dr
2023年11月
breakfast was disappointing.
Tunç
2023年4月
My room was stunning. However, it's described as having a view of the Bosphorus, which is actually quite far away from the hotel! I'm not sure it's worth the extra cost for these rooms.
Georgina
2024年2月
I tried the breakfast in the room and it was amazing, the hotel location is great with spacious rooms and nice balcony. the service was outstanding and the staff were super helpful and friendly
Mohamed
2024年4月
預訂房間